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Free UK delivery over £30 | Free international delivery over £125

Delivery Information

Order Processing

Most shot plates and impression dies are made to order and will take 2-4 working days to dispatch. You will receive a dispatch notification via email. All hardened items will take 5-7 working days for the heat treatment process. We aim to despatch jewellery, coins and accessory items within 1-2 working days.

Packaging

If you purchase tools, shot plates or impression dies, they will be shipped coated in anti-corrosive oil and securely packaged in VCI paper. Your items are made to order as we hold very little stock, so will take 2-4 days to make before they are dispatched. If you have ordered hardened items, please add an extra 5 days onto this time.

Coins, pendants and jewellery items are shipped in a branded presentation box packaged within a cardboard posting box. Your item can be sent as a gift - just select the 'deliver to different address' option during the checkout process.

Receipts are provided via email and are not included in the package. If you want to include a gift message, please enter the text into the 'order notes' box at the checkout.

UK Delivery

UK delivery is free on orders over £30. A delivery charge of £5.00 is for a basket under £30. We mainly use UPS for all of our shipping in the UK, occaisionally we use the Royal Mail.

Custom made items will normally be dispatched within two weeks of ordering. During busy periods (e.g. Christmas) these times may increase. Notifications will be posted on the Gemina website and social media if the lead times should increase.

Please note: Delivery times are extended over public holidays. During these periods, please refer to the expected delivery dates provided in checkout. Delivery times for items ordered during busy periods (for example from Black Friday into Christmas) can take longer than usual, but we will inform you should we be made aware of any delays.

If you are experiencing problems with a delivery, please contact us and we will endeavour to resolve your issue.

International Shipping

Free International Shipping on orders over £125. Orders under £125 will incur a delivery charge (£10-£25) displayed in the basket area. Select your country and the rate will show in the box. International shipping is calculated at the checkout and will be priced according to destination.

We use UPS for most (occasionally DPD or Fedex) international deliveries. If you need to have your parcel delivered to a PO Box, please contact us first.

Gemina does not provide estimates of any duty, VAT, taxes, or clearance charges that may be applicable outside of the UK as these are specific to each destination country. The buyer is solely responsible for understanding and complying with the import requirements of the destination country. If you are from a country not on the shipping list and would like to buy our products, please either contact us or visit our Etsy Shop.